There are some decisions to make while planning your Kilimanjaro trek, like the route, where to stay and duration.
Our efficient customer support will quickly help you with this task, recommending itineraries according to your preferences and price expectations.

Please find below some of the most frequently asked questions. If additional doubts remain, please feel free to contact us through our contact page and we will assist you in any question you might have.

Which route should I choose?

Rongai or Lemosho routes are less crowded with beautiful lanscapes. They are not physically demanding. Machame route is also a great option. Marangu route, also known as 'coca-cola route', is the easiest and quickest one and it is the one where you sleep in huts instead of campsites. This route requires careful acclimatization and if you should climb it preferably in 6 days (not 5) and sleep one night or two in Arusha/Moshi before the trek. Umbwe route, although fantastic, is only recommended for more experienced climbers.

Where are start and finish points?

All routes start and finish in Arusha or Moshi, depending on your preferences.

Are accommodation before/after trek and transfers to/from airport included?

We offer accommodation in Arusha before/after the trek in a guesthouse called Raha Leo. Transfers to/from airport are also included.

What should I bring?

Please click here for all the information regarding equipment

What time do the trek finish? Can I take a flight on the same day?

They usually finish at 3pm in Arusha / Moshi, which makes it possible to take a flight in the evening.

What is your success rate?

Not reaching the summit is a very unusual situation, because 97% to 99% of the trekkers succeed. Lemosho and Rongai routes are the most successful ones and Marangu and Umbwe have the lowest success rates.

What kind of food is provided during the trek?

Breakfast usually consists of eggs (boiled or fried), fruit, bread, jam, porridge, honey, peanut butter, tea, coffee and chocolate powder. Lunch (sanwiches, eggs, fruits and tea) is normally prepared at breakfast and carried with the trekker.
We also provide an afternoon tea with peanuts, biscuits and popcorn after the trek. Typically a dinner would include a soup starter, light pasta dish and fruit or fruit pudding. Nevertheless, we can customize food to your requests.

What about food restrictions, preferences or specific diets??

We are able to provide meals that respect any restriction, preference or diet, regardless of the level of accommodation.

What are the safety equipment and mechanisms?

Safety is on our top list of priorities and it is never neglected. Guides always look after trekkers to prevent any dangerous situation and all of them had training for emergency situation (Wildness First Responder).
Your trek price includes the insurance for emergency evacuation.

What is included in the trek?

* Kilimanjaro park fees
* Climbing permits and fees, gate, camp/hut fees.
* Guide, assistant guides, cook and porters salaries.
* Certified, experienced, English-speaking guides for all routes
* Porters to carry luggage from one camp to the next camp.
* 3 meals per day and Bottled water/drinks (1.5 liter per person per day)
* Emergency Insurance in case of altitude sickness
* Rescue fees (required by the national park)
* Transport to/from hotel to Gate
* All camping equipment, foam sleeping pads, pillows and sleeping bags with cotton liners for kilimanjaro temperatures, as well as cooking equipment, tables, chairs and eating utensils.

What is not included?

* Tips for guides and porters
* Meals outside the regular tour itinerary
* International visa for Tanzania
* International Airfares and Airport taxes

What vaccines and medication should I take?

As we are not a health institution, we are not legally allowed to provide medical advise. However, we can tell that most travellers take vaccine for Yellow Fever and prophylaxis pills for Malaria. Travellers who do not take the prophylaxis pills protect themselves by covering their body at night, using mosquito repellant and/or mosquito nets. If you plan to go to Zanzibar, or if you come from an Endemic yellow fever country (or do a stop-over there) we recommend taking the yellow fever vaccine as it may be requested upon arrival at the airport.

What are the method payments available?

As soon as all details are set, we will send you a contract. We require a down payment which can be made via bank transfer or Paypal. The same method can be used for the remaining payment. You can also pay once you arrive in Tanzania, in cash or credit card.

Do I need to take the VISA for Tanzania in advance or can I get it upon arrival at the airport or land border?

Being a very easy process, we recommend getting the visa upon arrival. For a faster process, bring a pen and cash.
Citizens from the following countries can not get a visa upon arrival: Abkhazia (Republic inside Georgia), Eriterea Republic, Mauritania Republic, Sri Lanka Republic, Turkmanistan, Afghanistan Republic, Ethiopia, Morocco, Somalia, Uzbekistan, Bangladesh Republic, Kazakhstan Republic, Niger Republic, Somali Land, Wakimbizi (REFUGEES), Chad Repubic, Kyrgyzsten Republic, Palestine State, Stateless People, Djibout Republic, Lebanon Republic, Senegal Republic, Equatorial Guinea, Mali Republic, Sierra Leone Republic and Tajikstan.
The price is $50 USD for all nationalities except citizens from the USA who have to pay $100 USD per person.